Security Statement

Security Statement


  1. Payments
    We do not store full card numbers, CVV, or net-banking credentials. Payments are processed by PCI-DSS compliant gateways such as Razorpay.
  2. Platform
    Data in transit is encrypted via HTTPS. Administrative access is role-based and logged. Backups and audit trails are maintained.
  3. Incidents
    We operate incident-response procedures. In the event of a notifiable breach affecting you, we will provide timely notice in accordance with applicable law.

 

Payment, Pricing, and Taxes

  1. Currency and display
    All fees are stated in Indian Rupees and are inclusive or exclusive of taxes as shown at checkout.
  2. Methods
    We accept UPI, cards, net-banking, and any other methods enabled by our payment gateway partners.
  3. Invoices and GST
    Tax invoices are issued after successful payment. Provide your GSTIN at checkout if you require a GST invoice. Our GSTIN is 07BLYPN1018B1Z6.
  4. Pricing changes
    Prices and promotions may be updated without prior notice and apply prospectively.

 

Delivery of Digital Services

  1. Mode
    Delivery is digital through scheduled calls, messaging, and written plans, unless expressly agreed otherwise.
  2. Timelines
    Estimated delivery windows are communicated at the time of booking and in confirmation emails.
  3. Non-delivery
    If you do not receive a payment confirmation within two hours, contact askhardiknanda@gmail.com so that we may investigate and assist.

 

Cookies Policy

  1. Use of cookies
    We use cookies to maintain sessions, remember preferences, improve performance, and measure usage for legitimate analytics.
  2. Control
    You may manage cookies through your browser. Some features may not function correctly if cookies are disabled.

 

Anti-Fraud, KYC, and Compliance Statement

  1. Screening
    We employ automated and manual checks to deter fraud and abuse. Transactions may be declined or held pending verification.
  2. KYC
    For high-value payments or as required by our banking partners, we may request identity or address proof from the contracting adult before fulfilment.
  3. Misuse
    We may suspend or terminate access for abusive behaviour, disputed identity, chargeback abuse, or regulatory concerns.

 

Customer Communications and Consent

By creating an account or purchasing, you consent to receive essential service messages by email, SMS, or WhatsApp. You may opt out of non-essential marketing at any time via the unsubscribe link or by writing to askhardiknanda@gmail.com.

 

Grievance Redressal and Contact

Customer Support: askhardiknanda@gmail.com, +91 9717285101
Grievance Officer: Hardik Nanda, Kailash Hills, South East Delhi, New Delhi, askhardiknanda@gmail.com, +91 9717285101
We aim to acknowledge within 48 hours and resolve within 15 working days.